SimaPro Service Contract With a SimaPro service contract your SimaPro is always up to date. You receive regular software and database updates. Your questions are quickly answered by the SimaPro helpdesk. A service contract is always included in temporary licenses. Indefinite licenses come with a free first year service contract. Software and database updatesSoftware updates Make sure you work with the latest version and the newest features. Not only patches, also upgrades to newer versions of SimaPro (such as SimaPro 7.1 or 8) are included in the service contract at no extra costs. Database updates Our database updates save you time. You will regularly -at least twice a year- receive new inventory data and impact assessment methods, so you don't have to collect and enter all data yourself. Remember that collecting data is the most costly in any LCA study! Certain databases upgrades (i.e. new versions) may be excluded from the service contract, for example the ecoinvent database. back to top SimaPro HelpdeskThe SimaPro helpdesk will answer your questions about SimaPro as quickly as possible. The helpdesk can be contacted by phone, fax, or e-mail. You can also contact your local partner. SimaPro comes with extensive on-line help and a range of manuals, that help you finding the first answers to your questions. In addition, a FAQ is available to answer the most asked questions on SimaPro. back to top Service contract pricingFor an overview of the service contract prices, please click here. Save money by ordering multiple years in advance: - 5% discount on 2 year service contracts renewals.
- 10% discount on 3 year service contract renewals.
back to top Service contract renewalOn the expiration date, a service contract is automatically renewed for another year. After receipt of your payment a new registration code will be sent to you. To renew, please use our Service Contract renewal order form. You can cancel the renewal in writing up to one month before the expiration date. Once you have cancelled, you can no longer renew your service contract to obtain the latest version. Instead, you need to buy a new license at 75% of the list price. A service contract is always included in temporary licenses. It ends when your license expires and is not automatically renewed. back to top Additional supportOutside the support given through the SimaPro service contract, PRé can organize trainings or reviews of your LCA study. We can further assist in data collection, methodology development and in developing LCA Wizards for your situation. Why not contact us or one of our global partners to discuss your needs? back to top | 
